CASE STUDIES
Cedaro delivered a fully integrated telecoms package tailored to the client’s needs:
Cedaro made the whole process incredibly straightforward. Everything was handled for us—from installation to training—and the new system has completely transformed how we communicate as a team. The flexibility of the Xelion system has been a game changer.
SOLUTIONS
Cedaro delivered a fully integrated telecoms package tailored to the client’s needs:
1. Mobile Connectivity
• Provision of 3 business mobile connections on a shared plan
• Unlimited calls and texts with generous data allowances
• Centralised billing for simplicity
• Porting of existing numbers to avoid disruption
• VPN system added for extra protection
2. Business Broadband
• Installation of a high-speed fibre broadband connection
• Significantly improved download and upload speeds
• Enhanced reliability to support cloud applications and VoIP
• Ongoing monitoring and support
3. Xelion Hosted Phone System
• Deployment of the Xelion cloud-based telephony platform
• Handsets configured for desk use alongside mobile and desktop apps
• Features included:
• Auto-attendant and call routing
• Voicemail-to-email
• Call recording and reporting
• Softphone functionality for remote working
• Seamless integration between desk phones and mobiles
IMPLEMENTATION
Cedaro managed the entire onboarding process:
• Conducted a full needs assessment and site survey
• Coordinated broadband installation with minimal downtime
• Ported existing phone numbers smoothly
• Delivered and configured handsets and mobile devices
• Provided user training on the Xelion system
• Offered dedicated support during the transition period
The implementation was completed within a tight timeframe, ensuring the client experienced no interruption to business operations.
BENEFITS
Following deployment, the client experienced immediate benefits:
• Improved Productivity: Faster broadband and reliable connectivity enabled efficient day-to-day operations
• Enhanced Flexibility: Staff could work seamlessly from the office, home, or on the move
• Professional Image: The hosted phone system improved call handling and customer experience
• Cost Control: Consolidated billing and competitive tariffs reduced overall telecoms spend
• Scalability: The solution allows easy addition of users and services as the business grows
Conclusion
This case study demonstrates Cedaro’s ability to deliver a fully managed, end-to-end telecoms solution tailored to modern business needs. By combining mobile services, high-speed broadband, and a powerful hosted phone system, Cedaro enabled the client to operate more efficiently, professionally, and flexibly.
Interested in a similar solution?
Cedaro can design bespoke telecoms packages to suit businesses of all sizes, ensuring seamless communication and future-ready infrastructure.
